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Technology & SchoolMAX Help

Michelle Webber

STC, ETL and TAG Coordinator
Engagement and Technology Lead (ETL)

Welcome

Welcome to our Technology and SchoolMAXFamily Portal Help page. You will find helpful videos for SchoolMAX, managing student accounts, Chromebook cases and using Scriborder for enrollment. There is also a SchoolMAX Support for Parents and Guardians page if you need assistance registering or managing your account. If you still need assistance please contact our Engagement Technology Lead (ETL), Ms. Webber at michelle.webber@pgcps.org. Please note, this is for help with High Bridge Elementary School students only. If further help is needed, please contact your childs school.

Some Important SchoolMAX Family Portal Notes

  • You must complete the entire registration process using the Firefox Mozilla browser.
  • Once you register you must complete the security questions or your account will not fully be created.
  • Your username (email address) must be entered in all lowercase letters when you sign in.

Registration and Enrollment Helpful Videos

Parents, please see the below videos to help you with SCRIB enrolling. Use the following link to request records from the Online Student Records Ordering System.

Family Videos 

Adding a child to your account https://vimeo.com/445683026/02901372ad

Technology Fees

Technology fees for Chromebooks and tablets can be paid online through myschoolbucks. You should sign in first and then go to PGCPS Technology Fees item. Once signed in you can also search for "tech" and choose PGCPS Technology Fees - Student & Family Use Only. It must have this logo below. 

myschoolbucks-tech-fees-student-family.JPG

Fees can also be paid using a money order. Please contact the IT Technician or Technology Liaison for the amount owed. If the information is not posted on the staff directory please contact the main office of the school.

Description:

Chromebook power reset

Manage Student Accounts Using IDM Self Service

Using IDM Self Service for Student Accounts

Students are able to manage their own accounts using the IDM Self Service Portal*. Parents can also assist students with resetting their passwords. View the helpful video on this page for more information.

*Due to necessary increased account security IDM Self Service must be used on a PGCPS network.

PGCPS Chromebook Case “How To”

Description:

How to correctly put your Chromebook into the PGCPS issued case

"Como" cubrir el Chromebook de PGCPS

Description:

Cómo colocar correctamente su Chromebook en el estuche emitido por PGCPS

Instructions pour un étui de Chromebook

Description:

Comment mettre correctivement votre Chromebook dans l'étui émis par PGCPS