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Health Centers FAQ

Services Provided

Primary and preventive services:

  • Annual well child/adolescent visits
  • Sick and urgent care
  • Immunizations
  • Chronic disease management (e.g., Asthma)
  • Sports physicals
  • Nutrition counseling
  • Family planning and contraceptive care
  • Pregnancy testing
  • Sexually transmitted disease testing and treatment

Behavioral and mental health services:

  • Counseling
  • Substance abuse screening
  • Depression screening

When are SBHCs open?

Hours of operation are Monday through Friday from 8:00 a.m. to 4:00 p.m. (open during lunch periods). If a medical provider is not available during SBHC operating hours, students can still be seen via telehealth. An on-call physician is available when the SBHCs are closed (i.e., weekdays from 4:00 p.m. to 8:00 a.m., weekends and holidays). SBHCs follow the PGCPS closure and holiday schedule.

Who can receive services at an SBHC?

Any student currently enrolled at a participating school with a consent form on file can receive services. SBHC staff will assist students with transitioning to another health care provider after they graduate.

Do students have to pay for SBHC services?

Students do not directly pay for services. Instead, if a student is insured, the insurance may be billed where applicable. A social worker can help students apply for insurance if they do not have an active insurance plan.

Can I still go to my normal doctor's office?

Yes. SBHCs can either supplement existing services received from a student's primary health care provider or serve as a student's regular health provider. SBHCs offer the convenience of a doctor's visit without missing an entire day of school or requiring a parent/guardian to miss work. SBHC staff communicate with your regular doctor to keep them informed.

Can students receive confidential services?

Yes. A student does not need parental consent to use the SBHC for confidential services.

Students who wish to use the SBHC for only confidential services can sign their own consent form. Confidential services include, but are not limited to:

  • Family planning, including contraceptive counseling and administration
  • Mental health concerns
  • Pregnancy testing
  • Sexually Transmitted Infection (STI) and Human Immunodeficiency Virus (HIV) testing and treatment
  • Substance abuse concerns

Does a guardian have to be present during the visit?

No. Guardians are always welcome to attend non-confidential visits. However, it is not required that they be present on site.

Guardians can be called via telephone during or after the visit and will receive a visit summary afterwards.

What if there is an emergency?

If a student needs to be seen at the SBHC for either confidential services or an emergency, enrollment will be completed by SBHC staff, as applicable. Parents/guardians will be contacted for verbal approval in the case of an emergency or if a medical visit outside of the SBHC is needed.

How do I sign up?

Complete the paper registration packet available at your local SBHC or call your SBHC to get assistance with electronic enrollment options.